Each item is made to order, so requests are evaluated on a case by case basis. If the item has not been created or shipped, we will accommodate a return. If the item has been packaged and prepared to ship, La Petite Écolière will be unable to accommodate requests to change orders.
For items that have already shipped, we are happy to exchange items for size within 30 days of purchase, and / or give store credit which can be used at any time - we do not offer refunds, as we are a small business. Items must be unwashed and unworn. You will have to pay the return shipping and we will pay for the cost of shipping the new item.
Items are made to order, and may take 2-3 days to ship! Bear with us, we promise it will be worth the wait!
Shipping times can be found on our FAQ page, and may vary. Standard and express shipping options are available.
Please note, most of our items ship from the United States. You will be liable for all import duties, customs and taxes. These will be due at the point of, or after delivery.
Please be aware that La Petite Écolière does not have any control for any duties, customs, and taxes levied by the country your order is being shipped to. We cannot tell you what the cost will be as these charges can vary and as the packages that go through customs are randomly selected.